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Smile: Loyalty & Rewards Overview
What is Smile: Loyalty & Rewards?
Smile.io allows businesses to create their own loyalty and rewards program, transforming first-time customers into loyal, returning customers.
Discover the power of Smile.io, your ultimate solution for loyalty, referrals, and VIP rewards programs, designed to elevate your eCommerce business. With Smile.io, you can effortlessly increase sales, foster repeat purchases, reduce acquisition costs, and foster unwavering brand loyalty among your customers.
Creating a bespoke loyalty program with Smile.io is a breeze, requiring no coding expertise. In just minutes, you can set up a program tailored to your business needs, without any technical hurdles. Our platform offers seamless integration with your favorite applications, ensuring a smooth and hassle-free experience every step of the way.
Need assistance? Our team of seasoned experts is at your disposal, ready to provide support on a myriad of fronts, ranging from technical queries to devising optimal rewards and loyalty strategies tailored to your unique business requirements.
Customization is key, and with Smile.io, you have full control over the look and feel of your loyalty program. Tailor the rewards launcher, panel, and emails to mirror your brand's aesthetic, ensuring a cohesive and immersive customer experience across all touchpoints.
Empower guest shoppers to earn points and incentivize repeat purchases effortlessly. With Smile.io, you can seamlessly integrate with all your preferred applications for email marketing, reviews, and customer service, maximizing engagement and enhancing the overall shopping experience.
Stay top-of-mind with customers by leveraging Nudges to remind them of their accumulated points and referral links, driving increased engagement and participation in your loyalty program.
Language barriers are a thing of the past with Smile.io's auto-translation feature, allowing you to effortlessly translate your entire loyalty program into one of our six preset languages, catering to a diverse global audience.
Explore an array of program types, including referrals, reward programs, and VIP tiers, each customizable to suit your unique business objectives. From coupons and custom rewards to discounts and exclusive access, the possibilities are endless with Smile.io.
Elevate your eCommerce game with a variety of pop-up options, including cart pop-ups and discounts, designed to capture attention and drive conversions. With Smile.io's intuitive editor tool, templates, and robust triggers and rules, managing pop-ups has never been easier.
Experience the transformative power of Smile.io and revolutionize your eCommerce loyalty strategy today. Join the ranks of leading brands worldwide who trust Smile.io to drive sales, foster customer loyalty, and propel their businesses to new heights.
Smile: Loyalty & Rewards Features
Program types : Referrals, Reward programs, VIP tiers
Rewards you can offer : Coupons, Custom rewards, Discounts, Donations, Early access, Exclusive access, Free products, Free shipping, Membership perks, POS rewards, Points
Smile: Loyalty & Rewards Screenshots
Smile: Loyalty & Rewards Integrations
Smile: Loyalty & Rewards User Reviews
Overall Rating
4.8Ratings Breakdown
5
(5200)
4
(486)
3
(120)
2
(43)
1
(84)
User Reviews
Byron Bay Gifts
July 3, 2024
Been a loyal customer for ages, but seriously thinking about jumping ship soon. Their support team is useless. I'm interested in their VIP program and trying to figure out the perks, but support keeps telling me they can't offer things I literally see on their website! Like, hello? They even told me "See ya later!" when I mentioned switching to a competitor
Beehive Wool Shop
July 3, 2024
Been using this app for three years since we opened our online store, but we're ditching it now for another loyalty program. The cheaper plans are pointless, and the Pro version is just way too expensive. They've gone subscription-crazy and it feels like they only care about big companies now. The features you get with the Starter and Growth plans are jus
HercLéon
July 3, 2024
This app's fine and all, but seriously, don't forget they charge you monthly! I spaced out and didn't use it for a bit, then tried to get a refund...nope. My bad, but learn from my mistake - keep an eye on those subscriptions!
Rad Aquatic Design
July 3, 2024
This app is great, almost a 5-star for sure! But here's the catch: you basically HAVE to get the starter pack, and then BAM! The $50/month plan doesn't even let you do basic stuff like limiting rewards or connecting more than one app. Seriously? Those features should be standard, not locked behind a $200 plan!
Sedona Apotheca
July 3, 2024
This app is so slow to load, it's ridiculous! And be warned, as soon as you start using it, it starts dishing out points to your customers like crazy with its default settings. I had customers racking up points and getting rewards before I even figured out how I wanted to set things up! It ended up costing me real money, and I had to manually go in and lo
Mount Longboards New Zealand
July 3, 2024
Love the app, but it's a bit pricey! Really struggling to rack up rewards because the basic plan doesn't have any nudges. Those are super important for me to earn more. It would be amazing if you added them, I'd definitely use the app way more and stick around!
Buttons Galore and More
June 2, 2024
This app seems pretty straightforward... if you're starting from zero, that is. I'm trying to switch over from another loyalty program, and while the app says it's possible, I can't for the life of me figure out how! Sent two help requests now and haven't heard back - crickets!
TayCo Boutique
June 2, 2024
This app is brand new to me, and I had a few questions starting out. Their customer service is great though, they helped me get it all set up!
Tango Shoes
June 2, 2024
Gave de app een kans, maar helaas geen ondersteuning voor Nederlands bij communicatie met klanten. Zonde, want technisch gezien werkt de app verder prima. Niet bruikbaar voor ons zo!
Beserk
June 2, 2024
Love the customer service - the Smile team are just lovely and always happy to help! It would be amazing if we could download invoices straight from the app, but for now they send us a link every month which does the job. Keep up the great work!
Smile: Loyalty & Rewards Pricing Plans
Free
- Points program
- Referral program
- Basic branding
- Default reward emails
- Analytics overview
Starter
- All Free features
- Advanced branding
- Customizable reward emails
- Nudges (on-site pop-ups)
- 2 integrations (e.g. Klaviyo, Okendo)
Growth
- All Starter features
- VIP program
- Points expiry
- Free product rewards
- Unlimited integrations
- Points redemption at checkout (Shopify Plus only)
Plus
- All Growth features
- Powerful reporting tools
- Segmentation & exports
- Priority support
- API access
- Preferred pricing for multiple stores
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Frequently Asked Questions Related To Smile: Loyalty & Rewards
What types of loyalty programs can I create with Smile.io?
Smile.io allows you to create Referrals, Reward programs, and VIP tiers.
What kind of rewards can I offer to my customers?
You can offer a variety of rewards including Coupons, Custom rewards, Discounts, Donations, Early access, Exclusive access, Free products, Free shipping, Membership perks, POS rewards, and Points.
What features are included in the free plan?
The free plan includes a Points program, Referral program, Basic branding, Default reward emails, and an Analytics overview.
What are the benefits of upgrading to the Starter plan?
The Starter plan includes all Free features, plus Advanced branding, Customizable reward emails, Nudges (on-site pop-ups), and 2 integrations (e.g. Klaviyo, Okendo).
What additional features does the Growth plan offer?
The Growth plan includes all Starter features, as well as a VIP program, Points expiry, Free product rewards, Unlimited integrations, and Points redemption at checkout (Shopify Plus only).
What is included in the Plus plan?
The Plus plan provides all Growth features, plus Powerful reporting tools, Segmentation & exports, Priority support, API access, and Preferred pricing for multiple stores.
Does Smile.io offer a demo?
Yes, there is a demo available at https://smile-plus-demo.myshopify.com/pages/care-rewards
What languages does Smile.io support?
Smile.io currently supports English, with an auto-translation feature for six preset languages.
Can I customize the look of my loyalty program?
Yes, Smile.io allows you to fully customize the look and feel of your loyalty program, including the rewards launcher, panel, and emails.
Can I integrate Smile.io with other apps?
Absolutely! Smile.io integrates seamlessly with various apps for email marketing, reviews, customer service, and more.