Smile: Loyalty & Rewards Pricing

This app is so slow to load, it's ridiculous! And be warned, as soon as you start using it, it starts dishing out points to your customers like crazy with its default settings. I had customers racking up points and getting rewards before I even figured out how I wanted to set things up! It ended up costing me real money, and I had to manually go in and lo

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This app is super easy to install, which is great, but MAN is it expensive! The free and $50 options are totally useless, and even after 3 months, I'm not seeing any results. You basically HAVE to shell out $200, which is crazy! Honestly, it'll never make enough money to be worth that much. Maybe big companies can swing it, but for smaller businesses, forg

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This app is really good, my customers seem to be buying more. But the pricing is CRAZY expensive, especially for a small business like mine! What you get for each plan just isn't worth the money. $50 to $500 every month? Just for a "VIP program"? I might have to find a new app that doesn't break the bank.

Okay, so it's free, so I can't complain too much, but it's barely cutting it. Trying to find a customer is a nightmare! The search is so basic. You need to know their entire name, first and last, to find them. Forget trying a quick search with just a first or last name! And the pricing! They jump from free to $50 and then a ridiculous $200 a month! They s

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Totally unusable for a real store, has actually lost me thousands since people stack rewards with my normal sales and discounts. No way to stop it! Looks nice, but it's clear the developers don't get how retail works at all.

This app works great, but the pricing is crazy expensive! $1000 a month just to integrate it? They need to offer some more affordable options.

This app is a complete NIGHTMARE! Seriously, STAY AWAY! I work with tons of Shopify stores, and this app's "support" is beyond useless. They just yanked out a major feature without a word (passwordless login), leaving everyone hanging. "Nicole" bombards us with "helpful tips" but ignores the chaos they've caused. They choose the worst times for "maintenan

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It's an alright app, it gets the job done, but I'm thinking of ditching it because the pricing is crazy. $50 a month for the basic plan is way too much for what you get, and then they want $200 a month just to see some analytics so you can figure out if it's even worth it! There are way more complex apps out there that cost way less. It works, but I don't k

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Smile.io was great for our small business until they unexpectedly changed their pricing. Now we have too many customers to stay on the free plan, and they want us to pay $200 a month! This is ridiculous after we spent so much time setting everything up and getting our customers on board with their rewards points! We can't afford $200 a month, especially sin

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This app has been amazing for our business! It's always worked perfectly. There was a bit of a price hike a few weeks ago which kind of annoyed me at first, but the Smile team really came through. They helped us find a solution that worked for us and our customers didn't even notice a thing with the rewards program - totally uninterrupted!