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Omnisend Overview

What is Omnisend?

Omnisend simplifies the creation of email marketing campaigns and utilizes popups to expand email lists and reach more customers.


Introducing Omnisend, the ultimate email and SMS marketing automation solution designed to empower ecommerce businesses and drive unparalleled growth. Our dedicated app, seamlessly integrated with Shopify, is meticulously crafted to elevate your marketing strategies and amplify your sales potential.
With Omnisend, you can effortlessly cultivate a robust email list using engaging landing pages and eye-catching popups. Say goodbye to the hassle of designing emails from scratch—leverage our extensive library of professionally crafted templates to create visually stunning campaigns in minutes.
Personalization is key to fostering customer loyalty and boosting conversions. Utilize our advanced features to send highly targeted and personalized emails, ensuring that your messages resonate with each recipient. Harness the power of abandoned cart and welcome workflows to capture missed opportunities and nurture new leads effectively.
Customer support is paramount to us, which is why we provide round-the-clock assistance via email and live chat to all users, regardless of their subscription tier. Our commitment to your success extends beyond mere functionality—we are here to guide you every step of the way.
With Omnisend, the possibilities are limitless. Seamlessly create and deploy email marketing campaigns, newsletters, and global SMS initiatives with ease. Grow your subscriber base effortlessly using exit-intent popups, spin-to-win incentives, and a variety of signup forms tailored to your needs.
Dive into our repository of pre-designed email templates, curated for every occasion from Summer Sales to seasonal promotions. No coding skills required—simply customize the content to align with your brand identity and watch your engagement soar.
Bid farewell to abandoned carts with our one-click setup feature, and welcome new customers with open arms using automated welcome emails. Leverage over 20 ready-made automations to deliver personalized experiences and drive revenue growth like never before.
Our comprehensive suite of campaign types caters to every facet of your marketing strategy, from cart recovery and product recommendations to push notifications and win-back emails. Harness the power of A/B testing, AI generation, and detailed analytics to optimize your campaigns for maximum impact.
Take control of your marketing efforts with Omnisend's intuitive interface, equipped with powerful tools such as segmentation, tagging, and customizable triggers. Gain valuable insights into customer behavior and preferences, enabling you to tailor your messages with precision.
Whether you're a seasoned marketer or just starting out, Omnisend is your partner in success. Join thousands of satisfied users and experience the difference today. Unlock the full potential of your ecommerce business with Omnisend—where innovation meets results.

Omnisend Features


Campaign types : Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Exit intent, Forms, Landing pages, Newsletters, Pop-ups, Price drop emails, Product recommendations, Product reviews, Promotions, Push notifications, SMS campaigns, Subscriptions, Upsell emails, Welcome emails, Win-back emails


Managing campaigns : A/B testing, AI generation, APIs and webhooks, Analytics, Automations, Consent collection, Custom code, Custom fonts, Editor tool, Email capture list, Email domains, Geo location, Import and export, Insights and tips, Localization, Reporting, SMS capture list, Segmentation, Tagging, Targeting, Templates, Tracking, Translation, Triggers and rules

Omnisend Screenshots

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Omnisend Integrations

Shopify Flow
Gorgias
Justuno
Recharge
Aftership
LoyaltyLion
Loox

Omnisend User Reviews

Overall Rating

4.8

Ratings Breakdown

5

(5100)

4

(290)

3

(46)

2

(39)

1

(183)

User Reviews

FL

Four Leaf Candle

May 11, 2024

Ugh, this app is a nightmare! My SMS stopped working, even though I have plenty of credits left. They told me I need to verify my phone number, but they won't let me do it until my store is live. Seriously?! I can't launch my store without knowing if this thing even works! And the support is useless. They take forever to reply in the chat, sometimes days! No

TB

TokTok Beauty

May 11, 2024

This app is a nightmare! Their customer service is beyond terrible. Every time I have a question, I get passed around to different agents, and none of them seem to care or understand my problem. I had a huge issue with broken product images in my email campaigns, and they fixed it after days without even telling me! I only found out because I checked myself.

C

CholloCursos

May 8, 2024

Waited 30 mins for a response only to get a useless article link. Tried explaining it didn't help, but got ignored. Still waiting for help. This is NOT how customer service should be! 😠 So frustrating!

PS

Pillow Strap

May 11, 2024

This app is driving me insane! The email links use these weird "12x34y.myshopify.com" URLs instead of my actual store domain. And get this, inline links in their editor look fine but don't actually work in the sent emails. Their support is clueless! They took forever to even try to figure it out, and then told me the weird URLs are "normal." They clearly d

F

Febron

May 11, 2024

These guys keep jacking up their prices! And their customer service? Forget about it - they don't care anymore. They even refused to honor my lifetime coupon and then doubled the price! Klayvio is blowing them out of the water with their offer, so I'm switching. Seriously, all the big companies are using Klayvio now because it's way more powerful than Omni

DG

D&J Grinders

May 8, 2024

Waste of $60! Feels like a scam, seriously considering a lawsuit. Support is useless, Robert just sends random pages that have nothing to do with my questions. Don't bother installing, unless you want to donate money for nothing.

EC

Effing Candle Co.

May 11, 2024

This ESP is all hype and no substance! The automations are easy to use, but that's literally the ONLY good thing about Omnisend. Their pricing is a confusing mess – they nickel and dime you for everything, and my bill has skyrocketed while the features haven't changed at all. Experienced email marketers will be sorely disappointed by the lack of features a

AA

Angel Alchemy

May 8, 2024

Totally disappointed with Omnisend lately. Tried updating my name servers and somehow someone else took over my account?! Support keeps saying they'll fix it "in 24-48 hours" but it's been 6 days and nothing. Can't send ANY emails, which is seriously hurting my business. Tech support is clueless and doesn't do what they say. Omnisend used to be great, now I

U

UnderGents

May 11, 2024

Omnisend has been nothing but a headache since I started using it! The limited popup sizes are just the tip of the iceberg. Today, I tried to freeze my account while I explored other options, and guess what? They charged me for the freeze AND for the next month! Talk about shady! Getting support is like pulling teeth, and even then, they just brush you off.

SL

Skin Love Cream

May 8, 2024

Total rip-off! Spent a ton of money on their email service, and my first campaign got cancelled because of bounced emails. Support was useless - took forever to get a response and then they wanted me to pay even more money to clean my list. Did that and guess what? Campaign got paused again for the same reason! Customer service is the worst. Avoid this

Omnisend Pricing Plans

FREE

Free to install
  • 500 emails/mo & up to 60 global SMS
  • Professional Email Templates
  • Popups & Signup Forms
  • Pre-built Workflows & Automations
  • 24/7 Live Support

STANDARD

$16/month
  • Includes EVERYTHING in Free
  • 6,000 emails/mo & up to 60 International SMS
  • Customer Success Manager from $400/month

PRO

$59/month
  • EVERYTHING in Standard
  • Unlimited Emails + Free Global SMS
  • Customer Success Manager from $400/month
  • Advanced Reporting
  • 24/7 Priority Support

View Omnisend Pricing

Frequently Asked Questions Related To Omnisend

What types of campaigns can I create with Omnisend?

Omnisend supports a wide range of campaigns including Abandoned cart, Back-in-stock emails, Browse abandonment, Cart emails, Checkout emails, Cross-sell emails, Custom campaigns, Discounts, Drip campaigns, Email campaigns, Exit intent, Forms, Landing pages, Newsletters, Pop-ups, Price drop emails, Product recommendations, Product reviews, Promotions, Push notifications, SMS campaigns, Subscriptions, Upsell emails, Welcome emails, and Win-back emails.

How can I manage my marketing campaigns in Omnisend?

Omnisend offers various tools for managing your campaigns such as A/B testing, AI generation, APIs and webhooks, Analytics, Automations, Consent collection, Custom code, Custom fonts, Editor tool, Email capture list, Email domains, Geo location, Import and export, Insights and tips, Localization, Reporting, SMS capture list, Segmentation, Tagging, Targeting, Templates, Tracking, Translation, and Triggers and rules.

What are the available pricing plans for Omnisend?

Omnisend offers three pricing plans: FREE, STANDARD, and PRO. The FREE plan includes 500 emails/month, up to 60 global SMS, professional email templates, popups & signup forms, pre-built workflows & automations, and 24/7 live support. The STANDARD plan ($16/month) includes everything in FREE plus 6,000 emails/month, up to 60 International SMS, and optional Customer Success Manager from $400/month. The PRO plan ($59/month) includes everything in STANDARD plus unlimited emails, free global SMS, Customer Success Manager from $400/month, advanced reporting, and 24/7 priority support.

Does Omnisend offer a demo?

Yes, Omnisend provides a demo store where you can explore the app's features and functionalities.

What languages does Omnisend support?

Currently, Omnisend supports English.

What other apps does Omnisend integrate with?

Omnisend integrates with several apps, including Shopify Flow, Gorgias, Justuno, Recharge, Aftership, LoyaltyLion, and Loox.

What is Omnisend's primary function?

Omnisend's primary focus is email marketing and email capture, helping businesses build email lists and create effective email campaigns.

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