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Best Product Reviews Apps

What is Product Reviews software?

Appjunction currently boasts 33 tools within the Product Reviews category as of May 2024. Among these, some standout options renowned for their robust features and excellent value for money includes includes Stamped , Air Reviews , and LAI . These software solutions offer comprehensive functionalities tailored to meet various Product Reviews needs, making them top choices for businesses seeking efficient and effective marketing solutions. Product reviews software is a tool designed to collect and manage customer feedback and opinions about products or services offered by a business. It enables companies to gather insights from their customers' experiences, which can be crucial for making informed decisions about product improvements, marketing strategies, and customer satisfaction initiatives.

This software typically provides a platform for customers to leave reviews and ratings, often accompanied by written comments detailing their experiences with the product. These reviews are then aggregated and displayed on the company's website or online store, allowing prospective customers to make more informed purchasing decisions based on the opinions of others.

Product reviews software often includes features such as moderation tools to filter out spam or inappropriate content, customizable review forms to gather specific information from customers, and analytics dashboards to track review metrics such as overall ratings, sentiment analysis, and trends over time.

Overall, product reviews software serves as a valuable tool for businesses to engage with their customers, build trust and credibility, and continuously improve the quality of their products and services based on real-world feedback.

15 Listings in Product Reviews Available

Stamped

Stamped

0

(6,270)

Stamped aids in capturing and showcasing high-converting user reviews, ratings, photos, videos, and Q&A, enhancing product credibility and consumer trust.

Air Reviews

Air Reviews

0

(4,157)

Air Reviews supports businesses in establishing customer trust through social proof, featuring photo reviews and SEO enhancements.

LAI

LAI

0

(1,827)

LAI Reviews builds customer trust by collecting, showing, and amplifying product reviews from multiple platforms, enhancing social proof and brand credibility.

Judge.me

Judge.me

0

(26,031)

Judge.me is a comprehensive solution for collecting and displaying product reviews and star ratings on ecommerce platforms, enhancing customer trust and boosting sales through authentic user feedback.

Vitals

Vitals

0

(7,611)

Vitals is an all-in-one Conversion Marketing app that includes features such as Reviews, Upsells, Bundles, and over 40 other functionalities to boost ecommerce success.

Fera

Fera

0

(5,629)

Fera specializes in showcasing product, photo, and video reviews that not only look beautiful but also contribute to an increase in sales.

Rivyo

Rivyo

0

(2,096)

Rivyo Product Review allows the collection and showcase of product reviews and star ratings, adding testimonials to build trust and social proof for your brand.

Loox

Loox

0

(17,971)

Loox is dedicated to helping brands grow by leveraging social proof through authentic customer reviews and photos, thereby enhancing credibility and attracting more customers.

Ali Reviews

Ali Reviews

0

(14,198)

Ali Reviews specializes in importing reviews from major platforms such as AliExpress and Amazon, enabling ecommerce sites to collect and display genuine customer feedback to boost credibility and sales.

Yotpo

Yotpo

0

(6,813)

Yotpo Social Reviews enables the collection and display of user-generated content (UGC), such as ratings and reviews, showcasing social proof to potential customers.

Overall Rating

4.9

Ratings Breakdown

5

(5700)

4

(305)

3

(46)

2

(47)

1

(153)

User Reviews

FL

Four Leaf Candle

May 11, 2024

Ugh, this app is a nightmare! My SMS stopped working, even though I have plenty of credits left. They told me I need to verify my phone number, but they won't let me do it until my store is live. Seriously?! I can't launch my store without knowing if this thing even works! And the support is useless. They take forever to reply in the chat, sometimes days! No

TB

TokTok Beauty

May 11, 2024

This app is a nightmare! Their customer service is beyond terrible. Every time I have a question, I get passed around to different agents, and none of them seem to care or understand my problem. I had a huge issue with broken product images in my email campaigns, and they fixed it after days without even telling me! I only found out because I checked myself.

C

CholloCursos

May 8, 2024

Waited 30 mins for a response only to get a useless article link. Tried explaining it didn't help, but got ignored. Still waiting for help. This is NOT how customer service should be! 😠 So frustrating!

PS

Pillow Strap

May 11, 2024

This app is driving me insane! The email links use these weird "12x34y.myshopify.com" URLs instead of my actual store domain. And get this, inline links in their editor look fine but don't actually work in the sent emails. Their support is clueless! They took forever to even try to figure it out, and then told me the weird URLs are "normal." They clearly d

F

Febron

May 11, 2024

These guys keep jacking up their prices! And their customer service? Forget about it - they don't care anymore. They even refused to honor my lifetime coupon and then doubled the price! Klayvio is blowing them out of the water with their offer, so I'm switching. Seriously, all the big companies are using Klayvio now because it's way more powerful than Omni

DG

D&J Grinders

May 8, 2024

Waste of $60! Feels like a scam, seriously considering a lawsuit. Support is useless, Robert just sends random pages that have nothing to do with my questions. Don't bother installing, unless you want to donate money for nothing.

EC

Effing Candle Co.

May 11, 2024

This ESP is all hype and no substance! The automations are easy to use, but that's literally the ONLY good thing about Omnisend. Their pricing is a confusing mess – they nickel and dime you for everything, and my bill has skyrocketed while the features haven't changed at all. Experienced email marketers will be sorely disappointed by the lack of features a

AA

Angel Alchemy

May 8, 2024

Totally disappointed with Omnisend lately. Tried updating my name servers and somehow someone else took over my account?! Support keeps saying they'll fix it "in 24-48 hours" but it's been 6 days and nothing. Can't send ANY emails, which is seriously hurting my business. Tech support is clueless and doesn't do what they say. Omnisend used to be great, now I

U

UnderGents

May 11, 2024

Omnisend has been nothing but a headache since I started using it! The limited popup sizes are just the tip of the iceberg. Today, I tried to freeze my account while I explored other options, and guess what? They charged me for the freeze AND for the next month! Talk about shady! Getting support is like pulling teeth, and even then, they just brush you off.

SL

Skin Love Cream

May 8, 2024

Total rip-off! Spent a ton of money on their email service, and my first campaign got cancelled because of bounced emails. Support was useless - took forever to get a response and then they wanted me to pay even more money to clean my list. Did that and guess what? Campaign got paused again for the same reason! Customer service is the worst. Avoid this

More about Product Reviews Tools

Benefits of using Product Reviews Software

Product reviews apps offer numerous benefits for e-commerce or Shopify brands. Firstly, they enhance credibility by showcasing authentic feedback from real customers, helping to build trust and confidence in the brand and its products.

Secondly, product reviews apps improve conversion rates by providing social proof and influencing purchase decisions. Positive reviews and high ratings can persuade potential customers to make a purchase, while negative reviews offer valuable insights for addressing product issues and concerns.

Moreover, product reviews apps foster customer engagement and loyalty by allowing shoppers to share their experiences, opinions, and recommendations. This creates a sense of community around the brand and encourages repeat purchases.

Additionally, product reviews apps contribute to SEO efforts by generating user-generated content and increasing the amount of relevant keywords on product pages. This can improve search engine rankings and drive more organic traffic to the website.

Furthermore, product reviews apps provide valuable insights into customer preferences, trends, and pain points, which can inform product development, marketing strategies, and inventory management decisions.

Overall, product reviews apps play a crucial role in enhancing brand reputation, driving sales, fostering customer loyalty, and optimizing the overall shopping experience for e-commerce and Shopify brands.
To better understand the benefits of using Product Reviews Apps, you may also read the general reviews provided by users of these platforms on Appjunction. Additionally, you can join communities and interact with peers using these tools. Furthermore, you may review the case studies provided by the aforementioned tools.

Typical Pricing of Product Reviews Apps

The cost of a product reviews tool for a Shopify or e-commerce brand can vary depending on several factors such as the features included, the level of customization required, and the provider's pricing model. Generally, product reviews tools for Shopify are available in a range of pricing tiers, including free options with basic features and premium plans with more advanced functionalities.

Free product reviews tools typically offer basic review collection and display functionalities, suitable for smaller businesses or those just starting. Premium plans, on the other hand, may include features such as customizable review widgets, moderation tools, rich snippets for SEO, and advanced analytics.

The cost of premium product reviews tools for Shopify or e-commerce brands typically ranges from $10 to $50 per month, with some higher-tier plans exceeding this range. Additionally, some providers may offer pricing based on usage metrics such as the number of products or reviews processed.

It's essential for Shopify or e-commerce brands to evaluate their specific needs and budget constraints when selecting a product reviews tool. They should consider factors such as the size of their product catalog, the desired level of customization, and the importance of advanced features and analytics in their decision-making process.
Overall, the cost of Product Reviews tools would vary depending on your usage and the size of your brand. However, there are a lot of tools you may find on Appjunction that offer free trials to give you an idea of the features they offer. I'd highly suggest trying a few and selecting the ones that work for you. You can also sort them by pricing and use them according to your needs.

Product Reviews Software Features to look

When selecting a product reviews platform for an e-commerce brand, several key features are essential to ensure an effective and user-friendly review system:
Customizable Review Forms: The platform should allow customization of review forms to gather specific feedback from customers, such as ratings, written comments, and additional questions or attributes relevant to the product.

Moderation Tools: Robust moderation tools enable brands to review, approve, or reject submitted reviews to ensure authenticity and filter out spam or inappropriate content. This helps maintain the credibility and integrity of the review system.

Integration with E-commerce Platforms: Seamless integration with e-commerce platforms such as Shopify, WooCommerce, or Magento allows for automatic display of product reviews on product pages, reducing manual effort and ensuring consistency across the website.

Responsive Design: A responsive design ensures that review widgets and displays are optimized for various devices and screen sizes, providing a consistent user experience for customers browsing on desktops, tablets, or smartphones.

Rich Snippets for SEO: Rich snippets markup enables search engines to display review ratings, star ratings, and other relevant information directly in search results, improving visibility and click-through rates for product pages.

Social Sharing and Engagement: Integration with social media platforms allows customers to easily share their reviews with their social networks, increasing brand exposure and driving user-generated content.

Customer Engagement Features: Features such as review response capabilities, review voting or helpfulness ratings, and loyalty rewards for submitting reviews encourage customer engagement and foster a sense of community around the brand.

Customization Options: The platform should offer customization options for review widgets, display layouts, and styling to match the brand's aesthetic and branding guidelines.

To get a better overview of the various features offered by different tools, I would highly recommend browsing the feature section of each app and comparing them with others in the same industry. This will give you a better idea of the different features offered by apps in Product Reviews.

Who uses Product Reviews Software?

Several stakeholders within an e-commerce brand utilize product reviews software to leverage customer feedback and enhance various aspects of their operations:

Product Managers: Product managers leverage product reviews software to gather feedback on existing products and identify areas for improvement or new product opportunities. They may analyze review data to prioritize product enhancements, address common issues, and ensure that future product releases align with customer needs and expectations.

Customer Support Teams: The customer service crew pays close attention to reviews to catch any problems people are having. They jump on this feedback to sort things out fast, fix what's bugging customers, and make sure everyone's happy in the end.

Sales Teams: The salespeople love showing off good reviews to potential buyers. It's like saying, 'See, other people love this, so you will too!' It helps them get past any doubts the customer might have and seal the deal.

Website Administrators: Website administrators are responsible for managing and maintaining the online store, including the integration and optimization of product reviews software. They ensure that reviews are displayed correctly on product pages, moderate user-generated content, and troubleshoot any technical issues related to the review system.

Third-party Review Platforms: Some e-commerce brands may also utilize third-party review platforms, such as Trustpilot, Yelp, or Google Reviews, in addition to or instead of internal product reviews software. These platforms provide an additional channel for customers to leave feedback and can help enhance brand visibility and reputation across the web.

Product Reviews software has been used by various teams across the organization. I would highly recommend you to go through reviews along with the designation of the reviewer to get a fair idea of the different teams that use these software. You can also dig deeper into each review and find out the use cases and problems they have faced.

Different kinds of Product Reviews Software

E-commerce and direct-to-consumer (DTC) brands have access to various types of product reviews software tailored to their specific needs and preferences. Some common types include:

Built-in Platform Features: Many e-commerce platforms, such as Shopify, WooCommerce, and Magento, offer built-in product reviews features as part of their core offerings. These built-in solutions typically provide basic review collection and display functionalities, suitable for smaller businesses or those looking for a simple, integrated solution.

Third-Party Apps and Plugins: E-commerce brands can enhance their review capabilities by integrating third-party apps or plugins specifically designed for collecting and managing product reviews. These apps often offer advanced features such as customizable review forms, moderation tools, rich snippets for SEO, and integration with social media platforms. Examples include Yotpo, Judge.me, and Stamped.io.

Review Generation Platforms: Review generation platforms focus on helping brands collect and manage reviews from customers across various channels, including email, SMS, and social media. These platforms often include features such as review request automation, review monitoring, and sentiment analysis. Examples include Trustpilot, Birdeye, and Podium.

Customer Feedback Platforms: Customer feedback platforms provide a broader range of tools for collecting and analyzing customer feedback beyond just product reviews. These platforms may include features such as surveys, sentiment analysis, and customer satisfaction measurement. Examples include Medallia, Qualtrics, and SurveyMonkey.

User-Generated Content (UGC) Platforms: UGC platforms enable brands to collect and showcase user-generated content, including product reviews, ratings, photos, and videos. These platforms may offer features such as content curation, rights management, and integration with e-commerce websites and social media channels. Examples include Olapic, Bazaarvoice, and TINT.

AI-Powered Review Analysis Tools: AI-powered review analysis tools use machine learning algorithms to analyze and extract insights from product reviews. These tools may offer features such as sentiment analysis, topic modeling, and trend detection to help brands better understand customer feedback and identify actionable insights. Examples include Revuze, Reviewbox, and MonkeyLearn.

By evaluating the features and capabilities of different product reviews software solutions, e-commerce and DTC brands can select the option that best aligns with their business objectives, budget, and technical requirements, ultimately enhancing customer trust, driving sales, and fostering brand loyalty.

I would highly recommend that you go through the subcategories within each category on Appjunction to learn more about the different types of tools offered in Product Reviews. Select a subcategory for which you're searching for a tool and explore its features and pricing. You can also filter the reviews based on company size and industry to see how this tool works for businesses like yours.

Potential issues with Product Reviews Software

While product reviews apps offer significant benefits for e-commerce and Shopify brands, they may also present certain potential issues:

Fake or Spam Reviews: Product reviews apps may be susceptible to fake or spam reviews generated by bots or dishonest individuals. Brands must implement robust moderation tools and strategies to detect and filter out fraudulent reviews, ensuring the authenticity and credibility of the review system.

Inconsistent Review Quality: Product reviews apps may result in inconsistent review quality, with some reviews providing detailed feedback and others offering only vague or unhelpful comments. Brands should encourage customers to leave meaningful and informative reviews by providing clear guidelines and incentives for participation.

Technical Integration Challenges: Integrating product reviews apps with e-commerce platforms like Shopify may pose technical challenges, such as compatibility issues, data synchronization errors, or disruptions to website functionality. Brands should thoroughly test the integration process and work closely with developers or support teams to address any issues that arise.

Limited Review Volume: Newly launched or niche products may struggle to generate a sufficient volume of reviews, limiting the effectiveness of the review system in providing social proof and influencing purchase decisions. Brands can encourage review submissions through incentives, promotions, or targeted outreach campaigns to increase review volume over time.

Getting onboarded with a new Product Reviews tool is a significant decision that you, as a manager, have to make. Do check out detailed reviews and, most importantly, their pros and cons because they'll give you a fair idea of potential challenges that you may face with these tools. I would also suggest that you filter out the negative reviews along with your industry to get a better idea of the whole picture.

Integration of Product Reviews Software

Several tools and platforms integrate seamlessly with e-commerce-focused product reviews software to enhance functionality, streamline operations, and optimize the overall customer experience. Some common integrations include:

Email Marketing Platforms: First up, it's buddy-buddy with email marketing services. This means you can automatically ask folks who bought something to share their thoughts. It's a win-win: more reviews for you and a chance for customers to be heard.

Social Media Platforms: Integrating with social media platforms allows brands to amplify positive reviews by sharing them on social channels, increasing brand visibility and engagement. This also encourages user-generated content and fosters community building around the brand.

Content Management Systems (CMS): CMS integration ensures seamless display of product reviews on the brand's website or online store, optimizing the user experience and enhancing product discoverability.

Product Information Management (PIM) Systems: Integrating with PIM systems enables centralized management of product data, including review metadata, attributes, and images. This ensures consistency and accuracy in how reviews are displayed across different channels and touchpoints.

Review Aggregation Platforms: Ever heard of review aggregators? They're like those mixtapes you used to make, but for reviews. They pull together feedback from all over the place so shoppers can get the full picture.

Search Engine Optimization (SEO) Tools: Integrating with SEO tools allows brands to optimize product pages for search engines by leveraging review data to generate rich snippets, structured data markup, and other SEO elements that improve visibility and rankings in search results.

Appjunction can help you with a detailed list of tools integrated with each tool or app. Go to the app page, and you'll be able to find out those in detail. Additionally, you may compare different tools with respect to integrations offered by tools and what's suitable for your ecommerce brand.

Trends in Product Reviews Software

Several emerging trends are shaping the landscape of product reviews tools in e-commerce:

Visual and Video Reviews: The popularity of visual and video content continues to rise, and e-commerce brands are increasingly incorporating visual and video reviews into their product pages. These formats offer a more immersive and engaging experience for shoppers, allowing them to see products in action and gain a better understanding of their features and benefits.

UGC Moderation with AI: As the volume of user-generated content (UGC) grows, brands are turning to artificial intelligence (AI) and machine learning algorithms to automate the moderation process. AI-powered moderation tools can help identify and filter out spam, fake reviews, and inappropriate content more effectively, ensuring the integrity and credibility of the review system.

Influencer and Micro-Influencer Reviews: E-commerce brands are collaborating with influencers and micro-influencers to generate authentic and influential product reviews. Influencers often have dedicated audiences who trust their opinions, making them valuable partners for brands seeking to increase exposure and drive sales through genuine product recommendations.

Integration with Social Commerce: With the rise of social commerce, product reviews tools are increasingly integrating with social media platforms to facilitate product discovery and purchasing directly within social channels. Brands can leverage user-generated content and social proof to drive conversions and sales on platforms like Instagram, Facebook, and TikTok.

Localized and Personalized Reviews: It's also getting personal. Stores are showing reviews from people who are just like you, maybe even from your own city, or who speak your language. It makes the whole shopping experience feel like it's tailored just for you.

Gamification of Reviews: Gamification elements, such as rewards, badges, and incentives, are being incorporated into product reviews systems to encourage participation and engagement from customers. Brands may offer rewards or discounts in exchange for leaving reviews, contributing to increased review volume and customer loyalty.

Interactive and Dynamic Reviews: Lastly, reviews are getting a makeover. Instead of a boring list, you might see them in cool sliders or with buttons that let you find exactly what you're looking for. It's like playing a game to find the best reviews.

Frequently Asked Questions Related To Product Reviews

What is product reviews software and how does it work?

Product reviews software helps businesses collect and manage customer feedback on their products or services. It provides a platform for customers to leave reviews and ratings, which are then displayed on the company's website or online store. This feedback helps potential customers make informed purchasing decisions and allows businesses to gain valuable insights for improvement.

What are the key benefits of using product reviews apps for my Shopify store?

Product reviews apps offer several benefits, including increased credibility and trust, improved conversion rates, enhanced customer engagement and loyalty, better SEO, and valuable insights for product development and marketing strategies.

How much does product reviews software typically cost?

The cost varies depending on features, customization, and pricing model. Free options with basic features are available, while premium plans with advanced functionalities can range from $10 to $50 per month or more.

What are the essential features to look for in a product reviews platform?

Key features include customizable review forms, moderation tools, integration with e-commerce platforms, responsive design, rich snippets for SEO, social sharing capabilities, customer engagement features, and customization options.

Who within my e-commerce team can benefit from using product reviews software?

Various teams benefit, including product managers, customer support, sales teams, website administrators, and marketing teams. They can leverage customer feedback for product improvements, issue resolution, sales conversions, website optimization, and marketing strategies.

What are the different types of product reviews software available?

Options include built-in platform features, third-party apps and plugins, review generation platforms, customer feedback platforms, user-generated content (UGC) platforms, and AI-powered review analysis tools.

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