Rivo Overview
What is Rivo?
Rivo Loyalty powers loyalty and referral programs for brands like HexClad, Kitsch, & Pier1, enhancing customer loyalty and fostering long-term relationships.
Greetings, I'm Stuart, the founder of Rivo. At Rivo, our mission is clear: to provide a loyalty and referrals platform that not only meets but exceeds the evolving needs of fast-growing direct-to-consumer (DTC) brands. Our journey began with a realization that existing loyalty solutions were stagnating in both innovation and affordability. Determined to make a difference, we embarked on a path fueled by relentless innovation and customer-centricity.
In a landscape where change is constant, we stand out by shipping product updates weekly, leveraging the latest technology from Shopify tailored for the year 2024. This commitment to staying ahead of the curve ensures that our platform remains at the forefront of industry standards, empowering our users with cutting-edge tools and features to drive growth.
Central to our ethos is the belief that success lies not only in providing a robust platform but also in offering unparalleled customer support. That's why we've assembled a world-class customer success team, led by former Shopify team leads, who are dedicated to one singular goal: enhancing your retention metrics. With Rivo, you're not just gaining access to a platform; you're gaining a partner invested in your success every step of the way.
Inside the Rivo app, you'll discover a fully customizable suite of loyalty and referral solutions designed to move the needle on your key metrics. From affiliate programs to cashback incentives, memberships to VIP tiers, our platform offers a diverse range of program types to suit your unique needs and objectives.
But our commitment to customization doesn't stop there. With the Rivo Developer Toolkit, you can unlock full control over every aspect of your loyalty and referral programs, tailoring them to align seamlessly with your brand identity and customer experience.
Integration is seamless with Rivo, as we instantly sync with your existing tech stack, including popular platforms like Klaviyo, Gorgias, and Postscript. This seamless integration ensures that you can leverage the full power of Rivo without disrupting your existing workflows or processes.
When it comes to rewards, the possibilities are endless. Whether you're looking to offer commissions, coupons, custom rewards, discounts, or exclusive access, Rivo provides the flexibility to create rewards that resonate with your audience and drive engagement.
Our commitment to excellence is reflected not only in our platform but also in our customer service. With 24/7 world-class live chat support, we're always here to assist you whenever you need us. Don't just take our word for it; check out our reviews to see why brands like HexClad, Pier1, and Dressbarn trust Rivo to power their loyalty and referral programs.
Join us at Rivo and discover a new era of loyalty and referrals—one that's defined by innovation, customization, and above all, results. We're here to help you succeed, every step of the way.
Rivo Features
Program types : Affiliate programs, Cash back programs, Memberships, Referrals, Reward programs, VIP tiers
Rewards you can offer : Commission, Coupons, Custom rewards, Discounts, Early access, Exclusive access, Free products, Free shipping, Membership perks, POS rewards, Points, Shipping rates, Store credit
Rivo Screenshots
Rivo Integrations
Rivo User Reviews
Overall Rating
5.0Ratings Breakdown
5
(1900)
4
(59)
3
(13)
2
(3)
1
(8)
User Reviews
Bathla Home
July 3, 2024
Shoutout to Trish and Mary from support - they were amazing! I do wish we had more options for customizing email templates. It would also be super helpful to have more filters to find customers who clicked on popups.
Tha Hair Box
July 3, 2024
Loving this app so far! Gonna give it a couple of months and report back. Shout out to Abbie, super helpful and on top of communication.
GoActiveShop
June 2, 2024
Abbie from customer support was awesome! Super quick and helpful, got straight to the point. Definitely recommend this app!
ENTIII
June 2, 2024
This app is super easy to set up, which is awesome! But... it's got some bugs. When I try to test it by putting in my own email address, it says it's invalid and tells me to try again. Not cool!
Sauce Warehouse
June 2, 2024
Okay, gotta give props to Arianne in customer support, she was a lifesaver! But I have to update my review. I spent hours making this pop-up perfect with CSS and all, only to find out it can't send emails through Shopify's email marketing! Seriously? If I want to send welcome emails or discounts, I need a different app? It's ridiculous! Everyone who uses t
Blushing Dimple Boutique
June 2, 2024
Okay, so I was totally lost trying to figure out the pop-up email and custom CSS stuff. But then Arianne swooped in and saved the day! She was so nice and helpful, and she walked me through everything step by step. I finally got my pop-up email looking exactly how I wanted it. I've used other apps before, and even with their help, I was still clueless. But
MazeKickzSA
June 2, 2024
This app is amazing! Mica is the best! She helped me customize my CSS, which is awesome, and even got rid of that 'Powered by Rivo' thing for free! Plus, I learned about favicons thanks to her. Best experience hands down!
The Creative Kiosk
June 2, 2024
Jel was fantastic! Super helpful, even sent me some links with articles to help me get my Shopify store up and running. Really went above and beyond - so glad I got help from her!
Sidell’s Black & White Collection
June 2, 2024
Seriously, my rep was amazing! They helped me with everything, even showed me how to tweak stuff on my website. This app is a lifesaver, it's super easy to use and works perfectly on my site. Get it!
Silvora Jewellery
June 2, 2024
This app is awesome! And their support team, oh my gosh, they're amazing! Mica especially, she's the absolute sweetest and helped me with all my questions. Huge thanks to Mica and the Rivo team! You guys rock!! ❤️
Rivo Pricing Plans
Free
- [Better than other apps paid plans]
- 200 monthly orders
- Loyalty Program
- Referral Program
- Branding
- Automated Emails
Scale -400 orders
- ALL advanced features included
- Unlike other platforms, you can get VIP tiers, points expiry, advanced rewards, etc, all for just $49
Scale -1000 orders
- ALL advanced features included
- Pay as you go pricing - allows you to scale your costs per month based upon monthly order volume.
Plus
- Rivo Developer Toolkit
- Checkout extensions
- Custom Integrations (Eg: Klaviyo events)
- Add priority support +$249
- Add concierge support +$499
View Rivo Pricing
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Frequently Asked Questions Related To Rivo
What types of loyalty programs can I create with Rivo?
Rivo supports a variety of program types including Affiliate programs, Cash back programs, Memberships, Referrals, Reward programs, and VIP tiers.
What kind of rewards can I offer to my customers?
Rivo allows you to offer a wide range of rewards such as Commission, Coupons, Custom rewards, Discounts, Early access, Exclusive access, Free products, Free shipping, Membership perks, POS rewards, Points, Shipping rates, and Store credit.
Does Rivo have a free plan?
Yes, Rivo offers a Free plan which includes features like a loyalty program, referral program, branding options, automated emails, and supports up to 200 monthly orders.
What is the cost of Rivo's paid plans?
Rivo offers several paid plans: Scale - 400 orders for $49/month, Scale - 1000 orders for $159/month, and Plus for $499/month. Each plan offers increasing features and order volume.
Does Rivo integrate with other platforms?
Yes, Rivo seamlessly integrates with various platforms including Shopify Flow, Shopify POS, Checkout, Klaviyo, Gorgias, Mailchimp, Postscript, Attentive, and Sendlane.
What companies use Rivo for their loyalty programs?
Rivo is trusted by brands like HexClad, Kitsch, Pier1, and Dressbarn for their loyalty and referral program needs.