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ReturnGO Overview

What is ReturnGO?

ReturnGO automates the returns and exchanges process with a branded self-service return portal, simplifying returns management and improving customer satisfaction.


Simplify your returns and exchanges process with ReturnGO's innovative exchange-first platform. Seamlessly manage all return requests and exchanges from a single, centralized location. Our automated, branded, and AI-powered return portal ensures a hassle-free experience for both you and your customers, with one-click exchanges at the forefront of our approach.
Customize your return and exchange policy rules, eligibility conditions, resolutions, and reasons to suit your business needs, streamlining the RMA process and email notifications. With ReturnGO, you can offer comprehensive order tracking and notifications for every shipment, providing customers with a complete end-to-end post-purchase experience.
Experience unparalleled flexibility with a range of options including product and variant exchanges, gift returns, order cancellations, store credit issuance, and more. Our platform supports a variety of return reasons, follow-up questions, and even allows customers to upload images and videos to facilitate the return process.
Streamline your operations further with automation rules such as auto-exchange, auto-refund, auto-approval, and auto-credits, enabling you to efficiently manage return requests with minimal manual intervention. Say goodbye to manual label generation—ReturnGO automatically generates pre-paid return shipping labels for tracking returns, enhancing convenience for both you and your customers.
Take advantage of our seamless integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more, ensuring smooth communication and workflow across your entire business ecosystem. With ReturnGO, you can consolidate and streamline your returns and exchanges process, saving time and resources while delivering exceptional customer service.
In summary, ReturnGO offers a comprehensive solution for managing returns and exchanges, prioritizing an exchange-first approach and leveraging automation and customization to optimize the customer experience. Join us in simplifying your returns process and enhancing customer satisfaction with ReturnGO today.

ReturnGO Screenshots

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ReturnGO Integrations

USPS
Gorgias
Canada Post
Shippo
Shipstation
Sendcloud

ReturnGO Pricing Plans

Starter

$23/month
  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policy rules
  • Store credit
  • Auto-approval
  • 2 languages
  • Email notifications

Premium

$121/month
  • All Starter features plus:
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

$297/month
  • All Premium features plus:
  • Packing slips
  • Item validation
  • White label portal
  • Auto-mark as done
  • 5 languages
  • Advanced analytics
  • API

Enterprise

$417/month
  • All Pro features plus:
  • View previous returns
  • Multi-store plan
  • Dedicated account manager
  • Actionable insights
  • Auto-refund
  • Auto-exchange
  • ERPs

View ReturnGO Pricing

Frequently Asked Questions Related To ReturnGO

What is ReturnGO?

ReturnGO is an innovative exchange-first platform that simplifies and automates the returns and exchanges process for Shopify stores. It offers a branded self-service return portal, streamlining returns management and improving customer satisfaction.

What are the benefits of using ReturnGO?

ReturnGO offers several benefits, including: * **Simplified Returns and Exchanges:** Manage all return requests and exchanges from a single, centralized location. * **Automated and Branded Portal:** Provide a hassle-free experience for customers with a branded, AI-powered return portal. * **Customization:** Tailor return and exchange policy rules, eligibility conditions, resolutions, and reasons to your specific needs. * **Streamlined Operations:** Automate tasks such as exchange, refund, approval, and credit issuance. * **Pre-paid Return Labels:** Automatically generate return shipping labels for easy tracking. * **Seamless Integrations:** Connect with shipping carriers, 3PLs, ERPs, helpdesks, and more.

What features does ReturnGO offer?

ReturnGO offers a wide range of features across different pricing plans. Some key features include: * **Full returns solution** * **Variant and product exchange** * **Gift returns and order cancellations** * **Store credit and instant store credit options** * **Item donation** * **Auto-approval and auto-processing rules** * **Packing slips and item validation** * **White label portal and advanced analytics** * **API access and multi-store plans**

How much does ReturnGO cost?

ReturnGO offers various pricing plans to suit different business needs. The plans range from the Starter plan at $23/month to the Enterprise plan at $417/month. Each plan includes a different set of features, so you can choose the one that best fits your requirements.

Can I customize the return portal with my branding?

Yes, ReturnGO allows you to customize the return portal with your branding, creating a consistent and professional experience for your customers.

Does ReturnGO integrate with other apps and services?

Yes, ReturnGO seamlessly integrates with various shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more, ensuring smooth communication and workflow across your business ecosystem.

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