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Parcel Panel Overview

What is Parcel Panel?

ParcelPanel provides a branded post-purchase tracking experience to improve customer satisfaction and boost sales by keeping customers informed about their order status.

Welcome to our ecommerce app, where we redefine the online shopping experience with cutting-edge features designed to streamline your operations and delight your customers.
Gone are the days of anxiously awaiting customer complaints about order whereabouts. With our app, you can effortlessly track orders in real-time and address any exceptions before they escalate. Say goodbye to the dreaded "Where is my order?" inquiries, as our auto-send shipping notifications keep customers informed every step of the way.
Craft a personalized, branded, and multilingual tracking page that speaks directly to your customers. With an array of customizable elements at your fingertips, you can create an experience that reflects your brand identity effortlessly. No more generic tracking pages—stand out from the crowd and leave a lasting impression.
Boost your sales with our intelligent upsell system, strategically recommending complementary products to customers based on their purchase history and preferences. Leverage powerful analytics to gain valuable insights into your shipping performance and make informed decisions to optimize your processes further.
For those in the dropshipping business, we've got you covered. Hide all Chinese origin with just one click, ensuring a seamless experience for your customers from start to finish. Our app is tailored to meet the unique needs of dropshippers, offering features like a smart upsell system, robust analytics, and round-the-clock customer support.
Navigating through our platform is a breeze with our intuitive smart dashboard. Track all your orders in one convenient location and effortlessly push parcel tracking information directly to PayPal for streamlined transactions.
Engage your customers like never before with our ParcelPanel shipping notifications. Seamlessly integrated into your workflow, these notifications keep customers informed and engaged throughout the shipping process, reducing the likelihood of WISMO (Where is my order?) tickets and enhancing overall satisfaction.
Whether you have a question or need assistance, our dedicated support team is here for you 24/7. Reach out to us via online chat or email, and we'll be happy to assist you every step of the way.
In summary, our ecommerce app is a game-changer for businesses looking to optimize their shipping processes, drive sales, and enhance customer satisfaction. With features like real-time order tracking, customizable tracking pages, intelligent upselling, and round-the-clock support, we're here to help you succeed in the competitive world of online retail.

Parcel Panel Screenshots

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Parcel Panel Integrations

Shopify Flow

Parcel Panel Pricing Plans


  • 20 orders per month
  • Access to 1100+ carriers
  • Real-time tracking
  • Branded tracking page
  • Smart dashboard
  • Basic analytics
  • Tailored for Shopify


  • 200 orders per month
  • Estimated delivery date
  • Custom shipment status
  • Smart marketing channels
  • Shipping notifications
  • Advanced analytics


  • 2,000 orders per month
  • Automatic translation
  • CSV&PDF export
  • Klaviyo, Omnisend, Gorgias, Zendesk & PayPal integration
  • Developer API & Webhook


  • 25,000 orders per month
  • Dedicated tracking channel
  • Custom integrations
  • Customer success manager
  • Dedicated onboarding & priority support

View Parcel Panel Pricing

Frequently Asked Questions Related To Parcel Panel

What are the main benefits of using Parcel Panel?

Parcel Panel helps improve customer satisfaction and boost sales by providing a branded post-purchase tracking experience, keeping customers informed about their order status, and reducing "Where is my order?" inquiries.

Can I customize the tracking page for my brand?

Yes, Parcel Panel allows you to create a personalized, branded, and multilingual tracking page that reflects your brand identity with various customizable elements.

Does Parcel Panel offer any sales-boosting features?

Yes, Parcel Panel includes an intelligent upsell system that recommends complementary products to customers based on their purchase history and preferences.

Is Parcel Panel suitable for dropshipping businesses?

Absolutely! Parcel Panel caters to dropshippers by offering features like hiding Chinese origin, a smart upsell system, robust analytics, and 24/7 customer support.

How does Parcel Panel help me manage orders?

Parcel Panel provides a smart dashboard for tracking all your orders in one place and allows you to push parcel tracking information directly to PayPal for efficient transactions.

What types of integrations does Parcel Panel offer?

Parcel Panel integrates with various platforms, including Shopify Flow, Loox, Klaviyo, Judge.me, PageFly, Gorgias, and Yotpo. Additionally, higher-tier plans offer integration with Klaviyo, Omnisend, Gorgias, Zendesk, PayPal, and developer API & Webhook access.

What is the pricing structure for Parcel Panel?

Parcel Panel offers a range of plans, including a Free plan with basic features, an Essential plan for $9/month, a Professional plan for $49/month, and an Enterprise plan for $399/month with advanced features and dedicated support.

Does Parcel Panel offer customer support?

Yes, Parcel Panel has a dedicated support team available 24/7 via online chat or email to assist you with any questions or issues.


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