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Loox Overview

What is Loox?

Loox is dedicated to helping brands grow by leveraging social proof through authentic customer reviews and photos, thereby enhancing credibility and attracting more customers.

Loox represents a transformative solution in the landscape of eCommerce, serving as an aesthetically appealing and highly effective social proof tool. It empowers brands to establish trust, drive sales, and solidify their market presence through the strategic use of product reviews. Loox automates the collection of customer feedback, including photo and video reviews, transforming your customers' experiences into your store's most persuasive selling point.
Understanding the paramount importance of website performance, Loox is engineered to display product reviews through fully customizable widgets that enhance your site's visual appeal without compromising its loading speed. This ensures an optimal shopping experience for your customers, fostering increased engagement and conversion rates. Loox's ability to seamlessly integrate with Shopify themes and support multiple languages makes it a versatile choice for a diverse range of eCommerce businesses looking to globalize their appeal. With Loox, collecting product reviews becomes an effortless endeavor. The platform sends out customized email invitations encouraging customers to share their feedback post-purchase, offering incentives for adding photos or videos to their reviews. These user-generated contents not only enrich product pages but also serve as authentic testimonials that prospective customers find invaluable. The app's sophisticated widgets, including carousels, pop-ups, and badges, can be tailored to mirror your brand's unique identity, ensuring a cohesive and immersive brand experience across your online store. Beyond merely collecting and displaying reviews, Loox leverages these testimonials to drive new customer acquisition. Through one-click referrals and social proof upsells, Loox transforms satisfied customers into brand advocates, amplifying your reach and impact. The app also facilitates the synchronization of reviews to the Shop App, Meta Shops, Google Shopping, and Search, extending your products' visibility and influence across the digital landscape. Loox stands out not only for its comprehensive feature set but also for its commitment to customer support. Offering top-notch 24/7 assistance, Loox ensures that every user can maximize the app's potential, regardless of their technical expertise. In summary, Loox is more than just a product reviews app—it's a comprehensive platform designed to harness the power of social proof, enhancing your brand's credibility, and driving eCommerce success through strategic review management and customer engagement.

Loox Features

Display options : All reviews page, Badges, Carousels, Filtering, Grid layout, Media galleries, Photo reviews, Product grouping, Rich snippets, Star ratings, Tabs or sidebars, Testimonials, Top reviews, Video reviews

Ways to collect reviews : Automations, Custom requests, Email requests, Forms, Import and export, Pop-ups, Promotions, Push notifications, QR codes, Referrals, Review migration, Review syndication, SMS requests, Social media UGC

Loox Screenshots


Loox Integrations

Shopify Flow
Klaviyo Email Marketing & SMS
Omnisend Email Marketing & SMS
Loyalty Lion Rewards Referrals
Google Shopping and SEO
Meta Shops Facebook Instagram
Shop App

Loox User Reviews

Overall Rating


Ratings Breakdown











User Reviews


The Nature Mother Australia

June 2, 2024

Seriously frustrating! I cancelled this app from my store, but they still went ahead and charged my card?! And to top it off, cancelling the subscription was like navigating a maze!



June 2, 2024

¡Esta aplicación es un robo! Mucho cuidado con los gastos ocultos, ¡te pueden acabar cobrando más de 650 euros! El precio que te muestran al principio es una auténtica mentira.



June 2, 2024

Loox, I'm digging the app so far, but you gotta be upfront about the pricing! Saw $9.99/month, then bam - 15 euros when I integrated. Not cool. On the plus side, your customer service is awesome - super quick and helpful with getting me set up.



June 2, 2024

Amei que dá pra importar avaliações! Mas seria bom poder aprovar antes de publicar, sabe? Às vezes o problema é na entrega e o cliente acaba reclamando da gente sem ter culpa.



June 2, 2024

Loox is great and all, but it's kinda annoying that I can't edit reviews I import from AliExpress. It would be way better if you guys could add that feature!


Dansk Trailer Center

June 2, 2024

It would be awesome if the app could send out review request emails and include a direct link to the business's Google Review page. And to sweeten the deal, how about offering coupons for leaving reviews? Like, give 2% off for a Google review and another 2% if they add a photo. Same thing for product reviews - 2% off for the review, 2% bonus for adding a pi



June 2, 2024

This app is a lifesaver! Does exactly what it says on the tin. If you're a fast-growing store, you NEED this. Setting it up was a breeze, and it has all the customization I needed. A couple of things could be better though: it'd be awesome if we could easily ask for reviews on WhatsApp. Also, some sneaky people are gaming the referral system - they're givin


Comptoir du Wok

June 2, 2024

J'avoue, le support est super réactif ! Par contre, l'appli est un peu chère pour ce que c'est... C'est dommage, ça reste une simple appli d'avis quoi.


craft and print.

June 2, 2024

This app's pretty good, nice features and looks good too. Kind of a bummer though, you'd think paying for a plan would let you ditch the loox branding, but nope! Gotta go all the way up to the "scale" plan for that, which is a bit ridiculous. Come on, $15 a month should be enough! Setting it up was a bit of a pain, but Liz from support was a lifesaver -



June 2, 2024

Total rip-off! This app is not worth it at all – way too expensive. And to top it off, they charged me twice! There are tons of free apps out there that are way better.

Loox Pricing Plans


  • 100 monthly review request emails
  • Offer discounts for photo reviews
  • 10+ widgets
  • Reviews importer
  • Shop app syndication
  • SEO
  • Up to 500 orders


  • Video reviews
  • Google Shopping
  • Meta Shops
  • No branding
  • All integrations
  • All Beginner features


  • Unlimited review request emails
  • Unlimited Referrals
  • Unlimited Upsells
  • All Scale features

View Loox Pricing

Frequently Asked Questions Related To Loox

What is Loox and what does it do?

Loox is a Shopify app designed to help brands grow through social proof by leveraging authentic customer reviews and photos. This enhances brand credibility and attracts more customers.

How does Loox collect customer reviews?

Loox automates the collection of customer feedback through various methods like customized email invitations, offering incentives for photo/video reviews, and using widgets like carousels and pop-ups.

How does Loox display customer reviews?

Loox offers various customizable display options including: All Reviews Page, Badges, Carousels, Filtering, Grid Layout, Media Galleries, Photo/Video Reviews, Product Grouping, Rich Snippets, Star Ratings, Tabs/Sidebars, Testimonials, and Top Reviews.

What are the different pricing plans for Loox?

Loox offers three pricing plans: Beginner ($9.99/month), Scale ($34.99/month), and Unlimited ($299.99/month). Each plan provides different features and levels of functionality.

What are some of the key features of the Beginner plan?

The Beginner plan includes 100 monthly review request emails, discounts for photo reviews, 10+ widgets, reviews importer, shop app syndication, SEO benefits, and support for up to 500 orders.

What additional features does the Scale plan offer?

The Scale plan includes everything in the Beginner plan plus video reviews, Google Shopping integration, Meta Shops integration, no Loox branding, all integrations, and more.

What makes the Unlimited plan different?

The Unlimited plan includes everything in the Scale plan and adds unlimited review request emails, unlimited referrals, and unlimited upsells.

Does Loox integrate with other platforms or services?

Yes, Loox integrates with various platforms including Shopify Flow, Klaviyo, Omnisend, Loyalty Lion, Google Shopping, Meta Shops (Facebook & Instagram), and Shop App.


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