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Delight Chat Overview
What is Delight Chat?
DelightChat manages customer service across multiple channels, including WhatsApp, and allows for WhatsApp marketing broadcasts, streamlining communication and marketing efforts.
Experience unparalleled customer service excellence with DelightChat's omnichannel support inbox, meticulously crafted to streamline your team's interactions, boost productivity, and foster genuine connections with your clientele. Elevate your brand's reputation by delivering exceptional service that leaves a lasting impression on your customers.
Harness the power of WhatsApp to drive sales and engagement like never before. With DelightChat, you can unlock a suite of robust features designed to supercharge your marketing efforts. From dynamic WhatsApp Broadcasts to targeted marketing automations and retention campaigns, our platform empowers you to connect with your audience on a deeper level. Gain access to the official WhatsApp Business API and elevate your brand's presence on the world's most popular messaging platform.
Centralize your customer communications across multiple channels, including WhatsApp, Instagram, Facebook, Email, and Live Chat, within a single, intuitive interface. Assign conversations to team members, streamline responses with pre-built templates and automations, and deliver swift resolutions to customer queries. Empower your team to deliver personalized support that exceeds expectations and fosters loyalty among your customer base.
Leverage the full potential of WhatsApp Broadcast campaigns to reach your audience directly, drive conversions, and maximize sales. From recovering abandoned carts to providing order tracking updates and executing targeted retention strategies, DelightChat equips you with the tools you need to nurture lasting relationships with your customers.
Secure official WhatsApp Business API access and unlock the coveted Green Tick verification badge, signaling to your customers that you are a trusted and authentic business entity. With DelightChat as your partner, you can navigate the complexities of WhatsApp marketing with confidence and precision, positioning your brand for sustained growth and success in the competitive digital landscape.
Delight Chat Screenshots
Delight Chat Integrations
Delight Chat Pricing Plans
Startup
- Support Inbox: WhatsApp API, IG, FB, Email, Live Chat
- WhatsApp Broadcast
- Abandoned Cart
- Order Notifications
- COD Order Verifcation
Scale
- Everything in Startup +
- Free Green Tick Application
- Unlimited Team Members, Support Channels
- 3 Shopify Stores
- 1:1 Personalised Onboarding
Growth
- Everything in Scale +
- Unlimited Shopify Stores
- Dedicated Account Manager
- WhatsApp Group & Phone Support
View Delight Chat Pricing
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Frequently Asked Questions Related To Delight Chat
What is DelightChat?
DelightChat is an omnichannel customer service platform that helps businesses streamline their interactions, boost productivity, and build strong customer relationships. It offers a suite of features including a shared inbox for multiple channels, WhatsApp marketing tools, and automation capabilities.
Which channels does DelightChat support?
DelightChat supports various communication channels, including WhatsApp, Instagram, Facebook, Email, and Live Chat, all within a single interface.
Can I use DelightChat for marketing?
Yes, DelightChat offers robust WhatsApp marketing tools such as broadcast campaigns, targeted automations, and retention campaigns to drive sales and engagement.
How does DelightChat improve customer service?
DelightChat centralizes customer communications, allowing businesses to assign conversations, use pre-built templates, and automate responses for quicker resolutions and personalized support.
What are the pricing plans for DelightChat?
DelightChat offers three pricing plans: Startup ($49/month), Scale ($99/month), and Growth ($299/month). Each plan provides different features and capabilities to cater to varying business needs.
Can I get a green tick verification for my WhatsApp Business account with DelightChat?
Yes, the Scale and Growth plans include assistance with obtaining the official WhatsApp Business API and the coveted Green Tick verification badge for your business.