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17TRACK Overview

What is 17TRACK?

17Track offers global order tracking to reduce customer support requests, improve the shopper experience, and provide opportunities to upsell new products.


Enhance your customers' shopping journey while boosting your sales potential with our innovative ecommerce platform! Our self-service tracking page ensures that your customers can effortlessly locate their orders, eliminating the need for service requests and enhancing their overall shopping experience.
Stay ahead of the competition by leveraging status notifications and prominently featured products on the tracking page to drive additional sales. Our platform is perfectly suited for offshore fulfillment, streamlining processes to reduce chargebacks and expedite funds release with PayPal Push integration.
Have queries or need assistance? Our dedicated support team is available 24/7 via chat or email to provide prompt assistance and ensure a seamless experience for both you and your customers.
Enjoy global tracking capabilities that enable you to monitor both international and domestic shipments from a single convenient interface. Our customizable tracking page empowers buyers to effortlessly look up their orders directly on your website, enhancing convenience and brand engagement.
Stay connected with your customers every step of the way with triggered email notifications that keep them informed as soon as their order status changes. Offer peace of mind with buyer protection options, allowing customers to safeguard their orders against loss, damage, or delays.
Gain valuable insights at a glance with comprehensive shipment delivery and exception performance metrics, enabling you to make informed decisions and optimize your operations for maximum efficiency.
With our ecommerce platform, you can elevate your customer experience, drive sales growth, and streamline your operations with ease. Join us today and revolutionize your online business!

17TRACK Screenshots

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17TRACK Integrations

Shopify Flow

17TRACK User Reviews

Overall Rating

5.0

Ratings Breakdown

5

(2600)

4

(70)

3

(10)

2

(5)

1

(8)

User Reviews

J

Jewelify

June 2, 2024

Diese Paketverfolgungs-App ist der Hammer! Total unkompliziert, Updates stimmen immer und man spart echt Zeit. Kann ich nur empfehlen!

C

CordeFit

June 2, 2024

This app is seriously shady! They redirect my customers to their own site without my permission, and support totally ignores me about it. Plus, they added "17track" as a carrier, which is still stuck on my tracking page even after I uninstalled their app! They even have the nerve to ask for a 5-star review just to remove their branding! Talk about desperate

Y

YogaMatore

June 2, 2024

Una cosa che non mi è piaciuta è che gli ordini con pagamento alla consegna non si potevano tracciare.

CE

Clockspring Experts

June 2, 2024

This app is a NIGHTMARE! Uninstalled it and it left broken code all over my site! Now my customers can't track their orders the normal way and are flooding my inbox with complaints! Tried contacting support and haven't heard a peep back. This app is seriously messing up my business!

S

SheAndBrush

June 2, 2024

This app is pretty cool! I'm still figuring it all out, but it's super easy to use.

PS

Pecê Store

June 2, 2024

Someone recommended 17TRACK, and I gotta say, it's pretty cool! Figuring out how to use it has been a breeze so far. Still exploring all the options, but I have a feeling my clients are going to love this.

TL

Tienda Latina Global

June 2, 2024

Wow, the 17TRACK team deserves a huge shoutout! Their service and support have been absolutely amazing. Every single time I've used their app, it's been a breeze - tracking is seamless, the interface is super user-friendly, and their customer service is always there to help, quickly and efficiently. In a world where we rely so heavily on logistics, 17TRACK i

L

LedLust

June 2, 2024

Esta aplicación es genial para rastrear paquetes. Me encanta que pueda tener todos mis envíos de diferentes servicios de mensajería en un solo lugar. Es muy fácil de usar y siempre recibo notificaciones puntuales sobre el estado de mis pedidos. ¡La recomiendo totalmente!

K

KameHub

June 2, 2024

This app is a lifesaver! Love that our customers can track their orders right from our store.

G

GRIZE

June 2, 2024

Mega einfache Integration! Hab die App sofort ans Laufen bekommen. Das Paket-Tracking ist echt zuverlässig und top aktuell - meine Kunden fühlen sich gut informiert und sicher. Der Support ist super schnell und hilft immer weiter. Und das Beste: Der Preis ist echt fair, selbst für kleine Shops wie meinen.

17TRACK Pricing Plans

14-day free trial

Free
  • 50 shipments
  • Shopify shipping status and native emails
  • Shopify tracking page
  • Email notifications
  • Collection platform auto-sync

Basic

$9/month
  • 100 shipments per month
  • Shopify tracking page
  • Buyer protection
  • Tracking number redirection
  • Shopify shipping status and native emai

Pro

$79/month
  • 2000 shipments per month
  • Multilingual tracking pages
  • Order export
  • Product recommendations widget
  • Remove the 17TRACK logo

Premium

$239/month
  • 3000 shipments per month
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Customize email conditions

View 17TRACK Pricing

Frequently Asked Questions Related To 17TRACK

What is 17TRACK?

17TRACK is an innovative ecommerce platform that offers global order tracking to enhance customer experience, reduce support requests, and boost sales potential.

How does 17TRACK improve the customer experience?

17TRACK provides a self-service tracking page where customers can easily locate their orders without needing to contact customer support. This improves the overall shopping experience and enhances brand engagement.

How can 17TRACK help increase sales?

The platform leverages status notifications and prominently features products on the tracking page, encouraging additional purchases and driving sales growth.

Is 17TRACK suitable for offshore fulfillment?

Yes, 17TRACK is ideal for offshore fulfillment. It streamlines processes to reduce chargebacks and expedite funds release with PayPal Push integration.

What kind of support does 17TRACK offer?

17TRACK provides dedicated customer support 24/7 via chat or email to ensure a seamless experience for both businesses and their customers.

Can 17TRACK track both domestic and international shipments?

Absolutely! 17TRACK offers global tracking capabilities, allowing you to monitor both international and domestic shipments from a single, convenient interface.

How does 17TRACK keep customers informed about their order status?

17TRACK sends triggered email notifications to customers as soon as their order status changes, keeping them informed every step of the way.

Does 17TRACK offer buyer protection?

Yes, 17TRACK provides buyer protection options that allow customers to safeguard their orders against loss, damage, or delays, giving them peace of mind.

What kind of insights does 17TRACK provide?

17TRACK offers comprehensive shipment delivery and exception performance metrics, enabling businesses to make data-driven decisions and optimize their operations for maximum efficiency.

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